European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm
CC BY-SA   Open Access 

Issue archive / Vol. 28/2, 4/2018

Year of publication: 2018
# Title Page range Authors Actions
1.

Charges refunded by the carrier responsible for damage to the consignment

7 (9-15) Dorota Ambrożuk More
2.

Revitalisation of problem areas as an instrument for social and economic activity in the Polish municipalities

9 (17-25) Henryk Babis, Marcin Janowski More
3.

Development of IT services in urban space – Smart City Logistics

7 (27-33) Konrad Henryk Bachanek More
4.

Talent management in the context of human capital

12 (35-46) Robert Balcerzyk, Dorota Balcerzyk More
5.

Knowledge-intensive business services and the value of expert information

8 (47-54) Jacek Bednarz More
6.

Estimation of the distribution of α-stable return rates of stock market indices based on the criterion of minimization of chi-square statistics

10 (55-64) Kamila Bednarz-Okrzyńska More
7.

Microinsurance in limiting insurance exclusion

7 (65-71) Anna Bera More
8.

Warehouse and logistics centres in Poland

7 (73-79) Tadeusz Bocheński More
9.

The role of innovation in contemporary business models – the cognitive-empirical study

6 (81-86) Małgorzata Brojak-Trzaskowska More
10.

Stakeholder map in the cultural project management process on the example of St. Dominic’s Fair

9 (87-95) Mariusz Chmielewski, Renata Płoska, Joanna Próchniak More
11.

Shaping the relationships of young consumers based on video content in the social media environment in the light of data clustering

8 (97-104) Urszula Chrąchol-Barczyk, Mateusz Grzesiak More
12.

General Data Protection Regulation – results of a pilot study

7 (105-111) Maciej Czaplewski, Anna Modzelewska-Stalmach, Malwina Popiołek More
13.

Basic directions of contemporary postal services markets transformation

7 (113-119) Roman Czaplewski More
14.

Exploitation of modern IT services to recover the Polish looted art by the example of the Lost Museum

6 (121-126) Paulina Dąbrosz-Drewnowska More
15.

The functioning of the Railway Works Sidings with Regard to the Liberalization and Concurrency of the Freight Railway Transport on the Polish Market

6 (127-132) Arkadiusz Drewnowski More
16.

Economic conditions of the development of electromobility in Poland at the background of selected countries

8 (133-140) Wojciech Drożdż, Przemysław Starzyński More
17.

Specification of Environmental Consulting Services in Poland and Western Pomerania

8 (141-148) Elżbieta Dusza-Zwolińska, Michał Kupiec, Anna Kiepas-Kokot More
18.

Fragile, Robust and Antifragile Services

7 (149-155) Marek Dutkowski More
19.

Consequences of legal changes for the tour operators’ activities in 2018

7 (157-163) Anna Gardzińska More
20.

Liability for the particulars in the consignment note

6 (165-170) Konrad Garnowski More
21.

Rural development program and its impact on rural development (on the example of the West Pomeranian Voivodeship)

8 (171-178) Małgorzata Gorzałczyńska-Koczkodaj, Rafał Koczkodaj More
22.

The users perception of mobile apps of polish biggest service companies

7 (179-185) Leszek Gracz More
23.

Electromobility development in selected European countries in the light of available tax concessions

6 (187-192) Jarosław Jaworski More
24.

Regional differentiation of the service sector development in selected European countries

8 (193-200) Igor Kavetskyy More
25.

Selected methodological aspects of multidimensional analyses of regional space

6 (201-206) Rafał Klóska More
26.

Financing of municipal investment within sustainable development framework

8 (207-214) Magdalena Kogut-Jaworska, Agnieszka Jachowicz, Jolanta Zawora More
27.

The development of the power grid in the aspect of local zoning plans

7 (215-221) Marcin Kopiczko More
28.

Social responsibility of enterprises towards employees. Theoretical and practical aspects

8 (223-230) Agnieszka Kwarcińska More
29.

Innovating and growing service-based entrepreneurial business – development model based on European and Asian case studies

8 (231-238) Katarzyna Łobacz More
30.

An assessment of innovative and knowledge-based services in the Polish foreign trade in 2010–2017

7 (239-245) Agnieszka Malkowska More
31.

The biggest surface mining disaster in Poland and its economic results

9 (247-255) Krzysztof Małachowski More
32.

A strategy towards diversification of operations. The case study of the stevedoring enterprise

12 (257-268) Marta Mańkowska, Michał Pluciński More
33.

Problems of the Odra navigation in the 1930s and during World War II

7 (269-275) Andrzej Mielcarek More
34.

Outsourcing of logistic services in the clothing industry

6 (277-282) Dariusz Milewski, Beata Milewska More
35.

Sustainable tourism in the activities of city authorities. Poland – case study

15 (283-297) Agata Niemczyk, Renata Seweryn, Agnieszka Smalec More
36.

Risk related to the implementation of innovative processes by enterprises in the SME sector. Analysis of the relationship between the quantity of implemented innovations and the financial rate of return achieved

12 (299-310) Tomasz Norek More
37.

Construction of promotional message of a higher school in the context of changes in behaviors of potential students

7 (311-317) Izabela Ostrowska More
38.

A market entry concept for a commercial bank to enter the financial market in Poland

8 (319-326) Monika Pettersen-Sobczyk More
39.

Structure of service sector of Georgia

11 (327-337) Marika Pirveli More
40.

Challenges faced by the regional financial institutions engaged in enterprise financing

11 (339-349) Przemysław Pluskota More
41.

The development of river cruising tourism as a potentially positive result of the development of inland waterways in Poland

8 (351-358) Artur Pomianowski More
42.

Public bicycle system – analysis of selected practices on the example of Poland

6 (359-364) Ewa Puzio More
43.

Regional model of dispersed energy of the West Pomeranian Region

8 (365-372) Marcin Rabe More
44.

The idea of implementation of the metropolitan bike system on the example of the Szczecin Metropolitan Area

6 (373-378) Grażyna Rosa, Tomasz Sondej More
45.

Regional public service media organization in Poland in the era of media convergence

8 (379-386) Adam Rudawski More
46.

The role of services based on the sharing economy model in the Smart City 3.0 concept

8 (387-394) Jacek Rudewicz More
47.

Educational services in the suburban zone of Szczecin (Poland)

7 (395-401) Tomasz Rydzewski More
48.

New trends in shaping tourism products in spatial units on the example of Szczecin

9 (403-411) Agnieszka Sawińska More
49.

How to create indicators in balanced scorecard for a training company?

7 (413-419) Małgorzata Smolska More
50.

Sources of knowledge in knowledge management in creative sector

7 (421-427) Aneta Sokół, Irena Figurska More
51.

Expenditure on public services in the countries of the European Union. Determinants of fiscal policy and public governance

9 (429-437) Joanna Stawska, Ireneusz Jaźwiński, Paulo Reis Moreno, Ramona Rupeika-Apoga More
52.

The analytic hierarchy process AHP for business intelligence system evaluation

8 (439-446) Adam Stecyk More
53.

Approaches for monitoring the level of providing municipal administrative services electronically (Ukrainian case)

8 (447-454) Volodymyr Streltsov, Piotr Niedzielski More
54.

Social assessment of the neighbourhood services in the urban area Żydowce in Szczecin (Poland)

7 (455-461) Natalia Sypion-Dutkowska, Małgorzata Karwan More
55.

Social aspects of revitalization of urban public spaces

7 (463-469) Marta Szaja More
56.

The growth of selected Central and Eastern European economies with reference to the global competitiveness innovation factor

7 (471-477) Piotr Szklarz More
57.

Quality of hotel services – selected issues

6 (479-484) Daniel Szostak More
58.

Responsibility for providing false information in connection with provision of detective services

7 (485-491) Iwona Szymczak More
59.

The use of social media in employer branding in the light of the research on the ICT sector enterprises

6 (493-498) Anna Szwajlik More
60.

Design as an element of the service company’s strategy

5 (499-503) Monika Tomczyk, Monika Spychalska-Wojtkiewicz More
61.

Social evaluation of public utility services in the downtown residential area Old Town in Szczecin (Poland)

6 (505-510) Katarzyna Towpieko, Natalia Sypion-Dutkowska More
62.

Arrivals of foreign tourists to Poland

11 (511-521) Anna Turczak More
63.

Legal situation on the so-called “actual carrier” in international conventions

7 (523-529) Krzysztof Wesołowski More
64.

Analysis of investment level and marina certification in the process of raising safety standards on the West Pomeranian Sailing Route

9 (531-539) Tomasz Zalewski, Magdalena Bulikowska More
65.

Human capital as a essentials element of intellectual capital

8 (541-548) Katarzyna Zioło More