European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm
CC BY-SA   Open Access 

Issue archive / Vol. 26, 2/2018

Year of publication: 2018
# Title Page range Authors Actions
1.

Is M-learning a new way to attract students to learn?

8 (7-14) Paula Bajdor, Damian Dziembek More
2.

Universities’ social responsibility vs. graduates’ human capital

8 (15-22) Krystyna Buchta, Monika Jakubiak, Małgorzata Skiert, Adam Wilczewski More
3.

General academic and practical profiles – two tools for constructing a graduate’s silhouette in the field of fine arts

6 (23-28) Katarzyna Caban-Piaskowska, Anna Miarka, Marcin Mielczarek More
4.

Live streaming and its reception among the recipients

7 (29-35) Urszula Chrąchol-Barczyk More
5.

Fitness market in Poland and its determinants

8 (37-44) Krzysztof Cieślikowski, Joanna Kantyka More
6.

Services of open innovation creation by users of crowdsourcing platforms

7 (45-51) Małgorzata Dolińska More
7.

The role of e-participation – citizen engagement in public service delivery

8 (53-60) Joanna Drobiazgiewicz More
8.

Participation of tenants and the quality of management services of communal apartments

9 (61-69) Michał Dziadkiewicz, Paweł Cichowski More
9.

Dimensions of co-production of education service

7 (71-77) Katarzyna Dziewanowska More
10.

Optimization of communes’ services by network cooperation with private companies

7 (79-85) Marcin Flieger More
11.

Evaluation of conditions for quality logistic services in the area of refrigerated transport

8 (87-94) Teresa Gajewska More
12.

The role and impact of transport services during World Youth Day 2016

8 (95-102) Ewa Grabińska More
13.

Business service industries – vendors or outsourcers? Evidence from Poland

7 (103-109) Anna Grześ More
14.

Organizational fiction of an educational institution in building organic leadership – a case study

11 (111-121) Anna Hesse-Gawęda More
15.

The low – budgeting concept of backpacking

7 (123-129) Jolanta Barbara Jabłonkowska, Bogusław Stankiewicz More
16.

Socially responsible logistics in of public services’ area

6 (131-136) Sabina Kauf More
17.

Opportunities for consumer participation in post-purchase phase in service value creation

7 (137-143) Wiesława Kuźniar, Tomasz Surmacz, Małgorzata Krzeszowska More
18.

Using lean government in improvement of the services in public administration on the example of Marshal’s Office in Lubuskie voivodeship

9 (145-153) Anna Ludwiczak More
19.

Mobile learning as an innovative learning concept – the results of Modern Project

6 (155-160) Magdalena Malinowska More
20.

Analysis of the distribution system construction company offering the service of distribution of fertilizer

6 (161-166) Agnieszka Matuszczak More
21.

Offer of sail training in the West Pomeranian Province in the light of the applicable regulations

8 (167-174) Oleksandra Osypchuk, Aleksandra Łapko More
22.

Notifications of dangerous products from European Union countries in the RAPEX as an e-service

9 (175-183) Marcin Pigłowski More
23.

Recognizing early warning signs in transportation services

8 (185-192) Iwona Pisz More
24.

Services and creating value for customers – marketing approach

6 (193-198) Mirosława Pluta-Olearnik More
25.

Similarity of the European Union countries in terms of graduates’ fields of education

9 (199-207) Jan Polcyn, Anna Turczak More
26.

The role of recommendations in promoting services of Polish universities

8 (209-216) Ewa Prymon-Ryś More
27.

Brand community as a tool to build relationships between the consumer and the brand in the service market – a theoretical approach

7 (217-223) Monika Skorek More
28.

Services of returns management at logistic centres

8 (225-232) Marta Starostka-Patyk, Sylwia Król More
29.

Spa services distribution and spa specialization in Eastern Poland spa communes

9 (233-241) Paweł Stelmach More
30.

Impact of selected factors on the cross-border price of postal parcels in the European Union

7 (243-249) Marek Sylwestrzak, Anna Stolarczyk More
31.

Participation of citizens in the creation of public services in Małopolska and Piacenza

6 (251-256) Agnieszka Szczudlińska-Kanoś, Janusz Sasak, Emanuele Antonio Vendramini More
32.

Crowdsourcing as a challenge for advertising agencies in the creative service market

7 (257-263) Anna Szwajlik More
33.

Actions of social responsibility in creating the brand image of a service organization

7 (265-271) Beata Tarczydło More
34.

The quality of the airport’s product

10 (273-282) Dariusz Tłoczyński More
35.

Service portfolio as a key element of service strategy

10 (283-292) Weronika Toszewska-Czerniej More
36.

Green supply chain – barriers and benefits of implementing the new management strategy – analysis of the empirical research

8 (293-300) Blanka Tundys More
37.

Innovative solutions used in services in municipal waste management systems

6 (301-306) Agnieszka Ulfik More
38.

Qualitative investigation of standardisation in service organizations – a Lean Service viewpoint

7 (307-313) Wiesław Urban More
39.

Ways of implementing Corporate Social Responsibility idea in shipping companies

7 (315-321) Natalia Wagner More
40.

Transportation process optimization – selected example

6 (323-328) Agnieszka Waniewska, Paulina Krawczyszyn, Magdalena Kownacka More
41.

The role of import for KIBS intensity: A comparative analysis of European Union countries

8 (329-336) Joanna Wyszkowska-Kuna More
42.

Public-private partnership PPP as a form of delivering public services

7 (337-343) Beata Zagożdżon More
43.

New services of energy companies

7 (345-351) Marcin Zawada More