European Journal of Service Management

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm.2018.26-13
CC BY-SA   Open Access 

Issue archive / Vol. 26, 2/2018
Business service industries – vendors or outsourcers? Evidence from Poland

Authors: Anna Grześ
Keywords: business services outsourcing vendor outsourcer Poland
Data publikacji całości:2018
Page range:7 (103-109)
Cited-by (Crossref) ?:

Abstract

For the last decade dynamic growth of the business services sector has been observed in the Polish economy. In this sector net sales increases and more and more workers are employed. Among the main reasons of the growing demand for business services is the outsourcing of the auxiliary functions that were previously performed inside the enterprises and then outsourced to the companies providing the business services. The aim of this article was to recognize whether focusing on meeting the demand for the services business service industries also became outsourcers themselves. The analysis of this phenomenon was conducted on the basis of the unpublished aggregated data for the years 2005–2013, collected from the enterprises by the Central Statistical Office. This data confirmed that business service industries provided more services as vendors to outsourcers. However, they also concentrated on their core activity and outsourced many processes or tasks. All population of business service industries varied strongly.
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