1. | Bargh C., Scott P., Smith D., Governing Universities: changing the culture?, Buckingham: SRHE and Open University Press 1996. |
2. | Bawden R., Zuber-Skerritt O., The concept of process management, „The Learning Organization” 2002, nr 3. |
3. | Burlton R., Business process management: Profiting from processes, Indianapolis: Sams 2001. |
4. | Commission of the European Communities, Investing efficiently in education and training: an imperative for Europe, COM(2002) 779, 2003. |
5. | Escotet M.A., University Governance, Accountability and Financing, w: Higher education in the World 2006, The Financing of Universities. |
6. | Eurydice, Key data on higher education in Europe – 2007 Edition, Bruksela, Eurydice, 2007. |
7. | Gordon G., Whitchurch C., Managing human resources in higher education: the implications of a diversifying workforce, „Higher Education Management and Policy” 2007, t. 19, nr 2. |
8. | Grudowski P., Podejście procesowe w systemach zarządzania jakością w małych i średnich przedsiębiorstwach, Wydawnictwo Politechniki Gdańskiej (Seria Monografie), Gdańsk 2007. |
9. | Raport końcowy, Modele zarządzania uczelniami w Polsce, Centrum Badań nad Szkolnictwem Wyższym Uniwersytetu Jagiellońskiego, Kraków 2011. |
10. | Shattock M., Managing Successful Universities, Maidenhead, SRHE and Open University Press, 2003. |
11. | Standards and Guidelines for Quality Assurance in the European Higher Education Area. European Association for Quality Assurance in Higher Education, 3rd edition, Helsinki 2009. |
12. | Towards a New Model of Governance for Universities? A Comparative View, red. F. Merrien, Jessica Kingsley (Higher Education Series, 53), 1999. |
13. | Wawak T., Jakość zarządzania w szkołach wyższych, Wydawnictwo Uniwersytetu Jagiellońskiego, Kraków 2012. |
14. | Wspólna Metoda Oceny – The Common Assessment Framework (CAF), Improving Public Organisations through Self-Assessment, www.eipa.eu/CAF (3.10.2014). |
15. | Zechlin L., Strategic Planning in Higher Education, w: International Encyclopedia of Education, wyd. III, Elsevier, Amsterdam 2008. |