Finanse, Rynki Finansowe, Ubezpieczenia

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Finanse, Rynki Finansowe, Ubezpieczenia

ISSN: 2450-7741     eISSN: 2300-4460    OAI    DOI: 10.18276/frfu.2016.79-63
CC BY-SA   Open Access 

Issue archive / 1/2016 (79)
Wskaźniki efektywności w badaniach nad zaufaniem międzyorganizacyjnym
(Performance Indicators Application in the Research of Interorganizational Trust)

Authors: Krzysztof Łobos

Karolina Mazur
Keywords: performance interorganizational trust social research
Year of publication:2016
Page range:9 (809-817)
Cited-by (Crossref) ?:


Purpose – The aim of this study is to assess the application possibilities, reliability and threats of performance measures which can be used in the research on the interorganizational trust outcomes. Design/methodology/approach – The partial method of systematic review of literature has been applied in the research. The authors reviewed 17 studies included 31 measurements of performance trust outcomes. Findings – The authors assessed that process performance measures have the highest applicability in the research on interorganizational trust outcomes. The analysis also gave a conclusion that there is a highest applicability of Likert scale than of primary financial data. Originality/value – The work consists of summary of the research methodologies of other authors. The evaluation of research tools, which use performance measurements can be a basis for future research standards in this area. It also can be a contribution to analysis tools creation in area of intellectual capital.
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