Ekonomiczne Problemy Usług

Previously: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Usług

ISSN: 1896-382X     eISSN: 2353-2866    OAI
CC BY-SA   Open Access   DOAJ

Issue archive / nr 117 2015
Zastosowanie koncepcji real-time marketingu w komunikacji z klientem
(Using Real-Time Marketing Concept in Communication With Client)

Authors: Bogdan Gregor
Uniwersytet Łódzki

Joanna Kłosińska
Uniwersytet Łódzki
Keywords: communication Internet real-time marketing
Data publikacji całości:2015
Page range:12 (111-122)

Abstract

Communication is one of the most natural processes that accompanies us every day and is constantly evolving. At present, the changes that occur in this process are associated with technological development. A large part of the communication process in the XXI century is happening in the Internet, and the newer Internet tools necessitate a change in communication both between individual users as well as in the B2C com-munication. Internet communications can now be complemented by the use of so-called real-time marketing which brings the company closer to traditional synchronous communication. Article focuses on explaining the essence of RTM, indicating the benefits from the use of this concept in practice and gives examples of implementation of the RTM in Poland and abroad.
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