European Journal of Service Management

Vorher: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm
CC BY-SA   Open Access 

Liste der Ausgaben / Vol. 28/2, 4/2018

Erscheinungsjahr:2018
# Titel Seitenanzahl Autoren Aktivitäten
1.

Charges refunded by the carrier responsible for damage to the consignment

7 (9-15) Dorota Ambrożuk mehr
2.

Revitalisation of problem areas as an instrument for social and economic activity in the Polish municipalities

9 (17-25) Henryk Babis, Marcin Janowski mehr
3.

Development of IT services in urban space – Smart City Logistics

7 (27-33) Konrad Henryk Bachanek mehr
4.

Talent management in the context of human capital

12 (35-46) Robert Balcerzyk, Dorota Balcerzyk mehr
5.

Knowledge-intensive business services and the value of expert information

8 (47-54) Jacek Bednarz mehr
6.

Estimation of the distribution of α-stable return rates of stock market indices based on the criterion of minimization of chi-square statistics

10 (55-64) Kamila Bednarz-Okrzyńska mehr
7.

Microinsurance in limiting insurance exclusion

7 (65-71) Anna Bera mehr
8.

Warehouse and logistics centres in Poland

7 (73-79) Tadeusz Bocheński mehr
9.

The role of innovation in contemporary business models – the cognitive-empirical study

6 (81-86) Małgorzata Brojak-Trzaskowska mehr
10.

Stakeholder map in the cultural project management process on the example of St. Dominic’s Fair

9 (87-95) Mariusz Chmielewski, Renata Płoska, Joanna Próchniak mehr
11.

Shaping the relationships of young consumers based on video content in the social media environment in the light of data clustering

8 (97-104) Urszula Chrąchol-Barczyk, Mateusz Grzesiak mehr
12.

General Data Protection Regulation – results of a pilot study

7 (105-111) Maciej Czaplewski, Anna Modzelewska-Stalmach, Malwina Popiołek mehr
13.

Basic directions of contemporary postal services markets transformation

7 (113-119) Roman Czaplewski mehr
14.

Exploitation of modern IT services to recover the Polish looted art by the example of the Lost Museum

6 (121-126) Paulina Dąbrosz-Drewnowska mehr
15.

The functioning of the Railway Works Sidings with Regard to the Liberalization and Concurrency of the Freight Railway Transport on the Polish Market

6 (127-132) Arkadiusz Drewnowski mehr
16.

Economic conditions of the development of electromobility in Poland at the background of selected countries

8 (133-140) Wojciech Drożdż, Przemysław Starzyński mehr
17.

Specification of Environmental Consulting Services in Poland and Western Pomerania

8 (141-148) Elżbieta Dusza-Zwolińska, Michał Kupiec, Anna Kiepas-Kokot mehr
18.

Fragile, Robust and Antifragile Services

7 (149-155) Marek Dutkowski mehr
19.

Consequences of legal changes for the tour operators’ activities in 2018

7 (157-163) Anna Gardzińska mehr
20.

Liability for the particulars in the consignment note

6 (165-170) Konrad Garnowski mehr
21.

Rural development program and its impact on rural development (on the example of the West Pomeranian Voivodeship)

8 (171-178) Małgorzata Gorzałczyńska-Koczkodaj, Rafał Koczkodaj mehr
22.

The users perception of mobile apps of polish biggest service companies

7 (179-185) Leszek Gracz mehr
23.

Electromobility development in selected European countries in the light of available tax concessions

6 (187-192) Jarosław Jaworski mehr
24.

Regional differentiation of the service sector development in selected European countries

8 (193-200) Igor Kavetskyy mehr
25.

Selected methodological aspects of multidimensional analyses of regional space

6 (201-206) Rafał Klóska mehr
26.

Financing of municipal investment within sustainable development framework

8 (207-214) Magdalena Kogut-Jaworska, Agnieszka Jachowicz, Jolanta Zawora mehr
27.

The development of the power grid in the aspect of local zoning plans

7 (215-221) Marcin Kopiczko mehr
28.

Social responsibility of enterprises towards employees. Theoretical and practical aspects

8 (223-230) Agnieszka Kwarcińska mehr
29.

Innovating and growing service-based entrepreneurial business – development model based on European and Asian case studies

8 (231-238) Katarzyna Łobacz mehr
30.

An assessment of innovative and knowledge-based services in the Polish foreign trade in 2010–2017

7 (239-245) Agnieszka Malkowska mehr
31.

The biggest surface mining disaster in Poland and its economic results

9 (247-255) Krzysztof Małachowski mehr
32.

A strategy towards diversification of operations. The case study of the stevedoring enterprise

12 (257-268) Marta Mańkowska, Michał Pluciński mehr
33.

Problems of the Odra navigation in the 1930s and during World War II

7 (269-275) Andrzej Mielcarek mehr
34.

Outsourcing of logistic services in the clothing industry

6 (277-282) Dariusz Milewski, Beata Milewska mehr
35.

Sustainable tourism in the activities of city authorities. Poland – case study

15 (283-297) Agata Niemczyk, Renata Seweryn, Agnieszka Smalec mehr
36.

Risk related to the implementation of innovative processes by enterprises in the SME sector. Analysis of the relationship between the quantity of implemented innovations and the financial rate of return achieved

12 (299-310) Tomasz Norek mehr
37.

Construction of promotional message of a higher school in the context of changes in behaviors of potential students

7 (311-317) Izabela Ostrowska mehr
38.

A market entry concept for a commercial bank to enter the financial market in Poland

8 (319-326) Monika Pettersen-Sobczyk mehr
39.

Structure of service sector of Georgia

11 (327-337) Marika Pirveli mehr
40.

Challenges faced by the regional financial institutions engaged in enterprise financing

11 (339-349) Przemysław Pluskota mehr
41.

The development of river cruising tourism as a potentially positive result of the development of inland waterways in Poland

8 (351-358) Artur Pomianowski mehr
42.

Public bicycle system – analysis of selected practices on the example of Poland

6 (359-364) Ewa Puzio mehr
43.

Regional model of dispersed energy of the West Pomeranian Region

8 (365-372) Marcin Rabe mehr
44.

The idea of implementation of the metropolitan bike system on the example of the Szczecin Metropolitan Area

6 (373-378) Grażyna Rosa, Tomasz Sondej mehr
45.

Regional public service media organization in Poland in the era of media convergence

8 (379-386) Adam Rudawski mehr
46.

The role of services based on the sharing economy model in the Smart City 3.0 concept

8 (387-394) Jacek Rudewicz mehr
47.

Educational services in the suburban zone of Szczecin (Poland)

7 (395-401) Tomasz Rydzewski mehr
48.

New trends in shaping tourism products in spatial units on the example of Szczecin

9 (403-411) Agnieszka Sawińska mehr
49.

How to create indicators in balanced scorecard for a training company?

7 (413-419) Małgorzata Smolska mehr
50.

Sources of knowledge in knowledge management in creative sector

7 (421-427) Aneta Sokół, Irena Figurska mehr
51.

Expenditure on public services in the countries of the European Union. Determinants of fiscal policy and public governance

9 (429-437) Joanna Stawska, Ireneusz Jaźwiński, Paulo Reis Moreno, Ramona Rupeika-Apoga mehr
52.

The analytic hierarchy process AHP for business intelligence system evaluation

8 (439-446) Adam Stecyk mehr
53.

Approaches for monitoring the level of providing municipal administrative services electronically (Ukrainian case)

8 (447-454) Volodymyr Streltsov, Piotr Niedzielski mehr
54.

Social assessment of the neighbourhood services in the urban area Żydowce in Szczecin (Poland)

7 (455-461) Natalia Sypion-Dutkowska, Małgorzata Karwan mehr
55.

Social aspects of revitalization of urban public spaces

7 (463-469) Marta Szaja mehr
56.

The growth of selected Central and Eastern European economies with reference to the global competitiveness innovation factor

7 (471-477) Piotr Szklarz mehr
57.

Quality of hotel services – selected issues

6 (479-484) Daniel Szostak mehr
58.

Responsibility for providing false information in connection with provision of detective services

7 (485-491) Iwona Szymczak mehr
59.

The use of social media in employer branding in the light of the research on the ICT sector enterprises

6 (493-498) Anna Szwajlik mehr
60.

Design as an element of the service company’s strategy

5 (499-503) Monika Tomczyk, Monika Spychalska-Wojtkiewicz mehr
61.

Social evaluation of public utility services in the downtown residential area Old Town in Szczecin (Poland)

6 (505-510) Katarzyna Towpieko, Natalia Sypion-Dutkowska mehr
62.

Arrivals of foreign tourists to Poland

11 (511-521) Anna Turczak mehr
63.

Legal situation on the so-called “actual carrier” in international conventions

7 (523-529) Krzysztof Wesołowski mehr
64.

Analysis of investment level and marina certification in the process of raising safety standards on the West Pomeranian Sailing Route

9 (531-539) Tomasz Zalewski, Magdalena Bulikowska mehr
65.

Human capital as a essentials element of intellectual capital

8 (541-548) Katarzyna Zioło mehr