European Journal of Service Management

Vorher: Zeszyty Naukowe Uniwersytetu Szczecińskiego. Service Management

ISSN: 2450-8535     eISSN: 2451-2729    OAI    DOI: 10.18276/ejsm.2018.25-32
CC BY-SA   Open Access 

Liste der Ausgaben / Vol. 25, 1/2018
Usage of IT tools in logistics services design – opportunities and challenges

Autoren: Andrzej Rzeczycki
Schlüsselbegriffe: process design logistics services IT tools
Data publikacji całości:2018
Seitenanzahl:7 (259-265)
Cited-by (Crossref) ?:

Abstract

The article has to present the possibilities of using IT tools to model processes for the design of logistics services. This paper will focus on the capabilities of ADONIS system, in on-premise and SaaS versions, indicating the simulations and analytical capabilities of these solutions. The object of this analysis will be the services processes provided by 3PL operators.
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